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Families must first meet the general eligibility requirements for Individual Assistance to be considered for Direct Temporary Housing and their primary residence must be in a county authorized for Direct Temporary Housing. Pre-disaster homeowners with a verified loss of $17,000 or more may be eligible, along with pre-disaster renters whose residences have been determined by insurance assessor to have received major damage or have been destroyed.
Any current rental home, apartment, or hotel that offers month-to-month or short-term leases are eligible options for selection.
As you may have already experienced, we utilize the USPS system to aid us in the process of document exchange with our applicants. Please note that, as also shared in news outlets, USPS products and packing may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts. As a result, we are likewise impacted and are therefore experiencing delays in our USPS mail operations as well. If you chose to use USPS, we ask for your patience as we safely work to process your application and documents.
All leases are negotiated as a month-to-month to short term period with a 30-day move-out/extension notice provision. Arrow ALE will contact you in writing and by phone 45 days prior to the end of the lease so that you will have sufficient time to be informed if the lease needs to be ended or extended.
This responsibility falls under the future tenant, if the services are not included in the monthly rental amount.
While there is no specific timeline for a survivor to occupy a housing unit after their eligibility is determined, Arrow ALE and the insurance companies are always making every effort to work through the process as quickly as possible.
Insurance Adjusters
Arrow ALE understand the importance of placing people in temporary housing close to their families, friends, schools and work. Additionally, Arrow ALE works closely with all our clients which gives them ultimate peace of mind and gives a stronger negotiating position with property owners to provide our clients with the best possible housing options.
We can locate single-family homes, townhomes or apartments, and long-stay hotels throughout the United States. Properties may be available as furnished or unfurnished.
Arrow ALE can provide hotel accommodations quickly while we begin our search for the perfect temporary housing solution. Arrow ALE will work quickly to ensure that the individual or family is placed in a temporary home that works for everyone. Once housing has been accepted by all parties we can place within 24-72 hours.
Many communities and property owners can accommodate most pets and will accept pets on a case-by-case basis. Arrow ALE can even help setup temporary kenneling for a pet if necessary.
